Have questions ?

General questions

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• Do you provide product support ?

  YES we do provide product support for the first 3 months after handling over after which we start to charge monthly

• Who do I need to contact to get support ?

  We have a dedicated team for support, just visit the contact us page on the website or call us on phone and a client manager will be assigned to you and ensure all your request are done.

• Which currencies do you accept and how can I pay ?

  We accept both Dollar and Naira as well as cryptocurrencies, whichever is convinient for you.

• How long does it take to deliver a website/app ?

  Our delivery time is one of the best when it comes to website development, depending on the complexity of your website, you will have your website ready between 2 - 8 weeks

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Technological issues

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• Can i manage my website myself after development?

  YES, we ensure a customized CMS comes along with your website for easy management by a non-technical staff of your company leaving you to have 100% control on your website.

• Do you manage an existing website ?

  YES, we can help you manage your existing website at a monthly fee that is considerate and friendly.

• Can i transfer my website to your company server ?

  YES you can transfer your website to our server provided you have the necessary information required for it to be transfered.

• Do you allow for refund of payment ?

  YES we do have a return policy, depending on the variance on the job, it rangings from 70% down to 30% but our proposal contain the specific amount for each product or service.

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Financial issues

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• Can I pay instalmentally ?

  YES We accept instalments, ranging from 30% - 70% as the first instalment depending on the service.

• Do you apply extra charges for payments by bank transfer ?

  NO Aside from VAT which is not on all our services, most of the service fee are VAT inclusive.

• How much do I need to wait after the payment ?

  Payment is comfirmed in less than 30 minutes depending on the bank, if you use GTB for payment, the payment should be confirmed in less than 10 minutes.

• What do I do if the payment is unsuccessful ?

  If your payment is not successful, just visit your bank to report the transaction so they can assist you.

• Are cryptcurrencies like Bitcoin and Ethereum accepted ?

  YES!, We accept cryptocurrencies for our services, once you are ready to make payument, we will generate and send the wallet address to you for prompt payment and confirmation is less than 20 minutes.

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